Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to protecting your personal data and upholding your privacy.

This Privacy Policy explains how we collect and store the information you provide through the website Claro Monetix (the “website”).

We uphold the following principles:

  • To ensure transparency in how we collect and process your personal information:

We want you to make informed decisions about the use and processing of your personal data. That’s why we’ve created our website. We employ various methods and procedures to provide you with clear, relevant information about how your personal data is used and processed.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are pleased to answer any questions you may have and clarify any limitations imposed by law. To reach us, please email us at the address below: info@claro-monetix.com.

  • We will only use personal data for the purposes outlined in this policy.

Personal Data may be processed by Us for a wide range of purposes, such as providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing the site and improving user experience, protecting our rights and interests, facilitating the provision, maintenance and delivery of the Services, meeting regulatory or legal obligations, and conducting administrative and business activities to support service use.

We also process personal data to gain a deeper understanding of your needs and preferences.

  • Use essential tools to protect your personal data rights:

To facilitate the exercise of your rights, we have comprehensive resources in place. Contact us at any time to request personal data we hold about you. We can modify or delete it, cease its use for specific or general purposes, or transfer the information to you or a third party. We will gladly accommodate your requests.

  • Protect your personal data:

While we cannot guarantee complete security of your personal data, we remain committed to employing a diverse mix of methods, techniques, and industry best practices to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects from individuals and explains how it processes, shares with third parties, and secures that data.

This Policy pertains to information concerning an identified or identifiable natural person. An identifiable natural person is someone who can be recognized directly or through a combination of additional information we hold or can access.

The Policy defines “processing” as any operation involving the collection or use of personal data. It covers the management, structuring, and storage of such data.

Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit minors to use our services. If we discover that we have any data about children, we will delete it as swiftly as possible.

2. What personal data do we hold about you?

If you access our services or channels, or visit our website, we collect personal data. In some cases, we may request you to provide this data directly. In others, we obtain it by analyzing how you use our services or channels, or by receiving it from our third-party partners.

3. Disclosure of personal information to the company is not mandatory and carries no consequences.

You aren’t required to provide us with any personal data. However, in certain cases, withholding this information may prevent us from providing services or restrict users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal information:

This includes data from your online activity log and traffic (including IP address, date and time of access), the language you used, software crash logs, browser type, and device information. This data is not private information and cannot be used to identify you.

Personal Data We Receive from You: Any personal information you provide to us at your discretion when connecting to a third-party online trading platform through us.

Personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Legal Basis and Purposes for Processing Personal Data

The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.

The company may not process your personal data without a legal basis. The legal grounds for processing your data are as follows:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website, enabling us to transfer it to a third-party trading platform.
  • The Company or a third party may require processing to pursue their legitimate interests. For example, it may be necessary to enhance our services or defend against legal claims.
  • Processing must comply with legal obligations.

Contact us via email for more information about the processing required to safeguard legitimate interests.

Below is a list of the reasons and legal bases for processing the information you provide. Personal data.

Scope
Legal basis

Provide your personal information to third parties upon request to gain access to digital trading

If you request it, we may ask you for personal data, which we will then forward to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we require personal data to help you with any inquiries regarding our services.

The company’s legitimate interests, along with those of any third party, must be processed.

To fulfill any administrative, judicial, or other legal obligations, personal data is processed to comply with legal requirements.

Processing is necessary to comply with legal obligations.

We may use personal data to enhance our services. This includes any crash or malfunction reports we collect in connection with those services.

The company’s legitimate interests or those of a third party must be processed.

Preventing Fraud and Misuse of Our Services

The company’s legitimate interests or those of a third party must be processed.

To carry out and manage actions that align with our service requirements, including back-office functions, business development initiatives, strategic decision-making, oversight mechanisms, and more.

The company’s legitimate interests or those of a third party must be processed.

To analyze data and support decision-making on various issues, we employ a range of analytical techniques, including statistical methods.

Processing is required to support the company’s legitimate interests or those of a third party.

To protect our assets, rights, and interests—and those of third parties—we developed HTML0 to establish and defend legal claims. In compliance with applicable laws, regulations, agreements, and policies, we may process personal data to safeguard these rights, interests, and assets.

The company’s legitimate interests or those of a third party must be processed.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers who support our operations, such as hosting and storage providers, IP address information processors, and user experience analysts.

You may also request that we share specific personal data with third-party trading platforms. In such cases, we will transfer the personal information you have provided to these platforms. Their use of your data is governed by their privacy policies. Your personal information may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This allows the Company to secure the resources necessary to enhance and improve the products and services it provides to its customers.

In cases where safeguarding third-party rights or assets is necessary, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to our company or any affiliated company, in the event of such a transaction (including any transfer or sale of company assets or those of an affiliated entity), or as part of a merger, restructuring, consolidation or bankruptcy of the company or any affiliated business.

7. Cookies and Third-Party Services

We may engage third-party providers, such as advertisers on our website or analytics firms. These providers may also employ cookies or other technologies.

Cookies are tiny text files stored on your device each time you visit or access the website. They gather information about your preferences and browsing habits to enhance your experience, remember your settings and customize the products and services you might enjoy. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies, which are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. These persistent cookies help the website recognize you as a returning user and make it easier for you to revisit the site.

Types of cookies:

We may use them for their intended purpose:

Cookie Type

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and navigating our website. They enable us to deliver the information, products, and services you’ve requested.

They enable your device to download and stream data, allowing you to navigate the website, access its features, and revisit pages you’ve viewed before.

Additional Information

Cookies collect personal data, such as your username and last login date, to verify you are logged into the site.

Session cookies are erased when you close your web browser.

Cookie type

Functionality cookies

Scope

Cookies enable us to recognize you on each visit to our site and remember your preferences and settings.

Additional Information

They remain active until their expiration date and persist even after the browser is closed.

Cookie Type

Cookies for performance

Scope

Cookies are used to collect statistical data on the site's performance and help enhance it. They also allow us to conduct analysis of our website.

Additional Information

Cookies store only anonymous data and are not linked to any identifiable or identified natural person.

They are deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain personal data about you only for as long as necessary to fulfill the processing purposes set out in this policy, or for any additional periods permitted under applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data that we retain to ensure it is no longer needed.

9. Transfers of personal information to third-party countries or international organizations

Your personal information may be transferred to other countries or international organizations or jurisdictions (for example, to a third country outside your country of residence). Our Company takes all necessary steps to safeguard the personal data you provide and ensures that you can assert your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer of personal data to a third country or international organisation that the European Commission has recognised as providing an adequate level of protection under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in compliance with the EU Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. You can view the Clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third countries or international organizations. For more information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have established robust organizational and technical safeguards to protect personal data. These measures prevent its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, disclosures of personal data resulting from transmission errors, unauthorised third-party access, or any other causes beyond our control.

If we are bound by legal or other obligations beyond our control, it may be necessary to disclose your personal data to third parties, including law enforcement or other public authorities. We cannot guarantee how these third parties will protect or manage your personal data under such circumstances.

Personal data cannot be transferred over the web in a completely secure manner. The Company cannot guarantee the security of any personal data you transmit to us over the Internet.

11. Links to Third-Party Websites

Links to third-party websites and applications on our site are not under the company’s supervision. We are not responsible for the collection or processing of personal data by these sites or applications. This Policy does not apply to any actions taken through those platforms.

When you visit any of the third-party websites or apps we recommend, please read their privacy policies before deciding to access or use them. We also recommend sharing any personal data directly with those providers.

12. Updates to this Policy

This Policy may be updated at any time. Whenever we make changes, we will post the revised policy on our website. For substantial modifications, we will also notify you through appropriate channels—such as email or in-app alerts—and publish an announcement on our site. Unless explicitly stated otherwise, all amendments will take effect once the updated policy is published.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the personal data we collect about you, to correct any mistakes, and to delete any personal data we no longer need. You may also limit the scope of processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights are fully available to you regarding any personal data you provide. To exercise any of them, please submit your request by email to the address below.

Access rights

The Company can verify the accuracy of any personal data it processes about you. You can access your personal data at any time.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

Individuals’ right to access personal data must not infringe on the rights and freedoms of others. If fulfilling a request would adversely affect another person’s rights, freedoms, or legitimate interests, the company may refuse it in whole or in part, or limit its ability to comply.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request the amendment of any incomplete personal data about you, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or by a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be erased to comply with a legal obligation of the company.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to limit its processing.

If you request that your personal data be restricted, it may only be retained if you consent; if necessary in order to create, exercise, or defend legal rights; if needed to protect the rights of another natural individual; or in the case of a significant public interest within the European Union or its member states.

Your Right to Data Portability

If the process is automated and relies on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure remain unchanged when you exercise your right to data portability. Exercising the right to data portability does not infringe upon the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the legitimate interests pursued by the company or any third party. This right extends to profiling carried out solely on those legitimate interests. If we establish compelling legitimate grounds for processing your personal data, we may only continue if those grounds outweigh your rights, freedoms, or interests, or are necessary for the exercise, establishment or defense of legal rights.

Regarding direct marketing, you have the right at any time to object to the processing of your personal data.

Right to Withhold Consent

You may withdraw your consent for us to process your personal data at any time. This won’t affect the legality and lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to file a complaint with the authority that oversees you.

You may lodge an appeal with a supervisory authority established by a member state to safeguard individuals’ fundamental rights in relation to the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights concerning your personal data, as detailed in Section 13.

We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months, depending on the complexity and number of requests. If an extension is required, we will inform you within the initial one-month period and explain the reasons for the delay.

Subject to the provisions of section 13 of the law, any information you request under that section will be made available free of charge. If you submit a request that is unjustified, excessive or repeated, we may impose a reasonable fee to cover our administrative costs for providing the information or executing the requested action, or we may decline to act.

If we have any doubts about the true identity of the person who submitted your request, the company may ask for additional information.